Everyone has heard about the "Cambridge Analytica data scandal" by now. Is "Facebook marketing over" or "nothing will change"? Most "experts", preaching either extreme are dead wrong. The sum of Facebook changes is the biggest in years and you need a plan to adapt.
If you buy Facebook Ads, without taking full advantage of Facebook Analytics, stop what you are doing and read "Facebook Analytics: Monetize the Customer Journey" in the latest FeedFront Magazine.
The Holiday Season is over and it is time to get back to work! To start 2018 strong, I am sharing my 2018 Plans & Goals. These aren't going to be some weak sauce New Year Resolutions about "eating healthy" or "thinking positively". I am sharing specific plans to attract the right opportunities and to calibrate the existing relationships.
Customer Journey is often not the easiest concept to grasp. While mapping and mastering the entire customer experience holds the key to fixing what is broken in your marketing and sales, it is easy to get lost. We need better ways to get the points across, and visual explanations are usually more helpful than dry writeups.