I am speaking on the strategies and tactics for building Facebook Messenger bots that make money
customer journey


“5 Pillars of a Facebook Chatbot Strategy” in FeedFront #45
Wondering how Facebook Messenger bots may work for your business? These 5 Pillars will help you map out a sound plan!

7 Reasons Your Business Needs a Chatbot Right Now
If you follow marketing industry news you must have heard about Facebook Messenger bots. Whether you already have them or still on the fence, you owe it to yourself to read this post to hone in on the real reasons to use them

How to Start a Facebook Ads Project: 4 Must Have Phases
"We want to advertise on Facebook, how do we get started?". This is the question I hear time and again, day after day. Unfortunately the very people who could benefit the most from paid media often fail to understand how to properly plan and prepare.

The #1 Reason Marketing Projects Fail
If you managed or sponsored performance marketing projects in the past, you have surely seen a few of them fail. Would you like to improve your "batting average"? If the answer is YES, let's try to understand the primary root cause behind most disappointments.

Samurai vs. Machine Gunner: Which Type of Marketer Are You?
Last several months I have been 100% focused on a radical update to our marketing methodology & tooling. While restructuring our checklists & templates, I realized that introduction of machine guns in late 19th century is the best metaphor to explain the value of our new process.

Facebook Analytics: Don’t Miss Out! (my article in FeedFront #42)
If you buy Facebook Ads, without taking full advantage of Facebook Analytics, stop what you are doing and read "Facebook Analytics: Monetize the Customer Journey" in the latest FeedFront Magazine.

Luck vs. Skill in Advertising: How to Improve Your Outcomes
If you knew in advance the outcome of every decision, wouldn't you be unstoppable? We are constantly bombarded by visions of success. It is usually presented as easy, effortless and predetermined by someone's wisdom (or hard work). A clever sales pitch often follows, with the message that you could achieve the same results "if only you do ABC".

Build Ad Creatives Like South Park Manatees: Turning Art Into Process
Is creative design an art or a science? Not so long ago I bumped into a 10+ year old South Park episode that made me think about how we produce Facebook Ads. We are introduced to the "Family Guy writing staff" who turn out to be a group of manatees. The manatees "write" jokes for the show by picking random balls from a tank.

ASW18 Report or Marketing Lessons from a Car Engine Failure
The show went fantastic and my presentation marked a public preview of our marketing service methodology. Unfortunately, the "technical difficulties" on the way home derailed and delayed the follow through. But there is a great teachable moment in how the story of my destroyed car engine can help marketers understand the problems they might be ignoring.